How it Works
We accept Visa, Mastercard and American Express credit cards as well as Visa Debit and Debit Mastercard for purchases of up to $1,000.
Payment must be made via a credit card or debit card with a Canadian billing address. We are unable to accept international orders.Hide
The charge for your CF SHOP! card order will be listed on your credit card statement or bank account statement (for Visa Debit and Debit Mastercard payments) as: CFSHOPCARD.CA from TORONTO, ON along with the total amount charged inclusive of any fees and taxes.Hide
A purchase fee of $1.50 (plus applicable taxes) is charged for each CF SHOP! card in your order.Hide
Shipping and handling fees cover all costs associated with the processing, delivery and packaging of CF SHOP! cards in an order. These fees are subject to GST, HST and QST where applicable.Hide
There are three convenient shipping options available:
Canada Post Regular Lettermail
- Available only for orders with a total value under $500 or for orders containing five or less CF SHOP! cards
- Shipment takes between 2 to 8 business days
- This option must be selected if delivery to a P.O. Box is requested
- Available for orders with a total value of $500 or more for orders containing six or more CF SHOP! cards
- Shipment takes between 2 to 3 business days depending on your location
- Signature will be required
- This option is not available if delivery to a P.O. Box is requested
Expedited Next-Business-Day Delivery
- Also available to most metropolitan areas
CF SHOP! card orders can be shipped anywhere in Canada.
Fees vary by shipping method and will be calculated during the checkout process.
Please note that some customers may experience some delays due to the impacts of COVID-19.Hide
Using the CF SHOP! card is easy and convenient. The CF SHOP! card is currently redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres across Canada. As participation is voluntary, and may vary from centre to centre, it is a good idea to check cfshops.com for a complete list of participating stores.
When you arrive at a retail location, let the sales associate know you will be using the CF SHOP! card to pay for your purchase.Hide
If your purchase costs more than the CF SHOP! card balance, you will need to pay the remaining cost using another form of payment. Some stores cannot split purchases between the CF SHOP! card and credit or debit cards. In this case, you may be asked to pay the difference in cash.
For real-time access to your CF SHOP! card balance, download the LiVE by CF app so you always know how much you have left to spend. Simply download the app, create a My LiVE account and add your CF SHOP! card to get quick access to your gift card balance. Click here to download. You can also check your CF SHOP! card balance by visiting cf register.ca, calling 1-800-755-8608 or visiting any CF shopping centre Guest Services for assistance.Hide
Real-time access to your gift card balance now at your fingertips!
With LiVE by CF you can now get real-time access to your CF SHOP! card balance, so you always know how much you have left to spend. Simply download the app, create a My LiVE account and add your CF SHOP! card to get quick access to your gift card balance. Click here to download. You can also check your CF SHOP! card balance by visiting CFRegister.ca.Hide
You can obtain a replacement card with remaining funds transferred over if your CF SHOP! card is ever lost or stolen. Visit Guest Services at any CF shopping centre and be prepared to show proof of ownership of the card either with an original purchase receipt, a receipt from a purchase made with the CF SHOP! card at a CF retailer, your card registration from CFRegister.ca or by showing your CF SHOP! card linked to your My LiVE account in the LIVE by CF app. The fee for replacing lost, stolen or damaged cards is up to $5 per card.Hide
If, for any reason, you need to return the item you purchased with your CF SHOP! card, you will need to check with the store’s return policy. Their policies may be to credit the funds back to your card, give you in-store credit or give you cash back. Funds credited back to the CF SHOP! card may not be immediately available. For more details or assistance please contact customer service at 1-866-229-2224.Hide
The balance on CF SHOP! cards do not expire. Each card plastic has a 10 year expiry date and if expired, you can have the remaining balance transferred to a new card at Guest Services at any CF shopping centre at no cost.
Please visit cfregister.ca or call 1-800-755-8608 for full Terms + Conditions directly related to your card.Hide
No, the CF SHOP! card can only be used to make purchases in-store at a participating Cadillac Fairview retail location.Hide
Your CF SHOP! card is issued by PACE Savings & Credit Union Limited. In order to issue your CF SHOP! card, and to comply with anti-money laundering and other financial services policies and procedures, the information you provide when making your order will be shared with PACE Savings & Credit Union Limited.
Cadillac Fairview uses third party services to help process your transaction and to ship your card. These service providers will handle your information on our behalf and may also use de-identified information to maintain and improve their services.
Personal information is retained to provide you with customer service assistance and for audit and compliance purposes.